Internal Communication
From strategic intent to shared direction
Internal communication as a business tool
We approach internal communication as a tool that can help a business better navigate the realms of growth.
We bring clarity and structure to an environment that is usually reactive and ad hoc.
Our experience has shown that internal communication needs to be clear, consistent, and intentional. It builds stories; ones that people believe in, are inspired by, and act upon. Built on strategy and purpose.
Then - only then - do people move in the same direction, together and not just in parallel.
When is an organization in need of a solid, structured internal communication strategy and plan?
✔️ When strategy is only clear at the top (leadership) but not across teams.
✔️ When important messages are shared, but not clearly understood.
✔️ When managers interpret priorities differently, and then communicate them as such such to their teams.
✔️ When major initiatives lose momentum - or even fail - after the announcement.
✔️ When employees feel informed but not aligned.
✔️ When the investments made by the business for its people are not communicated properly.
Who It’s For
Organizations that are growing or restructuring.
Organizations with multiple generations.
Organizations that need to align different business units or teams.
Organizations in need for structure - including intranets, digital tools, etc.
What we do
We map your current channels, identify message flow, record ownership, and specify the gaps.
Communication Audit & Diagnosis
1
We define the key objectives, all the audiences, main messages, tone of voice, and governance. We then develop an internal communication strategy document that acts as the guide for every internal communication.
Strategy & Framework Design
2
We help you get leaders and managers onboard, and equip them with the tools and guidance needed to communicate clearly and consistently, always according to the strategy.
Leadership & Manager Enablement
3
We structure communication to reduce uncertainty and increase alignment. We optimizing how and where messages are shared; from town halls to intranet to team meetings. We then monitor the progress to identify what works (and what doesn't).